Self-Service Portal

Help Center & FAQ

Get help with site operations, procurement workflows, and enterprise controls. Can't find what you need? Contact our support desk.

General

Catbuild 360 is an enterprise-grade Operating System designed specifically for infrastructure and EPC firms. It automates site-to-audit workflows, procurement controls, and project governance.

Our mobile applications are built with a local-first architecture. Field engineers can log tasks, material requests, and DPRs without internet. Data syncs automatically once a connection is detected.

Site Operations

Yes. Site engineers can log DPRs directly via the mobile app, including photo attachments, labor attendance, and material consumption logs.

Absolutely. Our platform supports digital MB entry with multi-level approval workflows, ensuring data integrity from field to finance.

Procurement

It's a guardrail that ensures your Purchase Order, Gate Entry (GRN), and Vendor Invoice all match perfectly before payment is authorized, preventing over-billing.

Yes. The procurement module lets you send RFQs to multiple vendors, compare quotes side-by-side, and award orders digitally.

Billing & Finance

Yes. We provide pre-built connectors for Tally and SAP, alongside a robust API for custom ERP integrations.

Subscriptions are billed annually or monthly based on the number of active projects or user seats, tailored to your firm's volume.

Security

We use ISO-certified data centers with AES-256 bank-grade encryption at rest and TLS 1.3 encryption in transit.

Yes. Admins can define granular permissions for every role — from site supervisors to executive leadership.

Still need assistance?

Our expert support team is available for technical onboarding and site-specific workflow mapping.